Cancellation and Refunds
Right of Withdrawal
Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
Withdrawal Policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Christopher Nett
c/o Postflex #9164
Emsdettener Str. 10
48268 Greven
Germany
E-mail: contact@christophernett.com
by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Your access to the course ends when the withdrawal takes effect.
We do not apply the early expiry of the right of withdrawal under § 356(5) BGB. Your right of withdrawal runs for the full fourteen days even if you have already started the course.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill in this form and send it back.)
To
Christopher Nett, c/o Postflex #9164, Emsdettener Str. 10, 48268 Greven, Germany
E-mail: contact@christophernett.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:
Course: ______________________________
Ordered on (*)/received on (*): ______________________________
Name of consumer(s): ______________________________
Address of consumer(s): ______________________________
Signature of consumer(s) (only if this form is notified on paper): ______________________________
Date: ______________________________
(*) Delete as appropriate.
14-Day Money-Back Guarantee
Independently of the statutory right above, every purchase on Nett Academy is covered by a 14-day money-back guarantee. If the course is not what you needed, write to contact@christophernett.com within 14 days of your purchase and you will be refunded. No reason is required.
The guarantee applies to every buyer, wherever you are. If you are a consumer in the European Union, the statutory right of withdrawal applies alongside it and is never reduced by it.
Refunds are processed through Teachable and are returned to the payment method used for the purchase. Depending on your bank or card issuer, the credit can take a few working days to appear after it is issued.
Questions
Write to contact@christophernett.com. Refund and withdrawal requests are handled by us, not by Teachable's support.